Privacy Policy

Your privacy is our concern

We are delighted that you are interested in our company and our products and services, and we would like you to feel secure when visiting our Internet pages, including in regard to the protection of your personal data. This is because we take the protection of your personal data very seriously. Compliance with the provisions of the German Federal Data Protection Act is a matter of course for us.
We want you to know when we collect which data and how we use it. We have taken technical and organisational measures to ensure that the rules on data protection are respected by both us and external service providers.

Personal data

Personal data refers to information about your identity. This data includes, for example, details such as your name, address, telephone number and email address. It is not necessary to disclose personal data to use our website. In certain cases, however, we need your name and address, as well as other details, so that we can provide the desired services.
The same applies, for example, when sending information material and ordered goods, or when answering individual questions. We will point this out accordingly where necessary. In addition, we only store and process data that you voluntarily or automatically provide us.
Should you make use of our services, we will generally only collect data that is needed to provide the service. If we ask you for further details, this is voluntary information. The processing of personal data takes place exclusively to fulfil the demanded service and to protect our own legitimate business interests.

Purpose of the personal data

We generally use the personal data provided by you to respond to your inquiries, process your orders, or provide you with access to specific information or offers. To maintain customer relationships, it may also be necessary that we, or a service provider commissioned by us, use this personal data to inform you about product offers that are useful to your business or to conduct online surveys to better meet the tasks and requirements of our customers.
Of course, we respect your wish if you do not want to provide us with your personal data in order to support our customer relationship (in particular for direct marketing or market research purposes). We will not sell or otherwise market your personal data to third parties.

Specific use

We will only collect, process and use the personal data you have made available online for the purposes communicated to you. Your personal data will not be passed on to third parties without your necessary consent.
Surveys of personal data as well as their transmission to governmental institutions and authorities entitled to receive information will only take place within the framework of the relevant laws or if we are obliged to do so by a court decision. Our employees and the service companies commissioned by us are obligated by us to maintain secrecy and to comply with the provisions of the German Federal Data Protection Act.

Non-personal data that is collected automatically

When using our Internet pages, the following data is stored for organisational and technical reasons: the names of the pages accessed, the browser used and the operating system, the date and time of the access, the search engines used, the names of downloaded files and their IP address.
We evaluate this technical data anonymously and only for statistical purposes in order to continuously optimise our Internet presence and to make our website even more attractive. This anonymous data is stored separately from personal information on secure systems and does not allow conclusions to be drawn on an individual person. Your personal data and your privacy are therefore protected at all times.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and which allow you to analyse the use of the website. The information about your use of this website (including your IP address) generated by the cookie is transferred to a Google server in the USA and stored there. Google will use this information to evaluate your use of the website, to compile reports on website activity for website operators, and to provide other services related to web usage and Internet usage. Google may also transfer this information to third parties, provided this is required by law or if third parties process this data on behalf of Google. Google will under no circumstances associate your IP address with other Google data. You can prevent the installation of cookies by setting your browser software accordingly; however, we would point out that in this case you may not be able to fully utilise all the functions provided by this website. By using this website, you agree to the processing of the data collected by you in the manner described above and for the purposes set out above.


When you visit our website, we may store information in the form of a cookie on your computer. Cookies are small text files sent by a web server to your browser and stored on your computer's hard drive.
No personal data relating to the user is stored, just the Internet protocol address. This information is used to automatically recognise you when you next visit our websites and to make navigation easier for you. Cookies enable us, for example, to customise a website to your interests or to store your password so that you do not have to re-enter it every time.
Of course, you can also visit our website without cookies. If you do not want us to recognise your computer, you can prevent cookies from being stored on your hard drive by selecting "Do not accept cookies" in your browser settings. Please refer to the instructions from your browser producer as to how this works in detail. If you do not accept cookies, however, this may limit the services that we are able to provide you.


Persons under the age of 18 should not transmit any personal data to us without the consent of their parents or legal guardians. We do not request personal data from children and adolescents, do not collect them and do not pass them on to third parties.


We have taken technical and organisational security measures to protect your personal data from loss, destruction, manipulation and unauthorised access. All our employees and all third parties involved in data processing are obligated to comply with the German Federal Data Protection Act and to confidentially handle personal data.
When collecting and processing personal data, the information is transmitted in encrypted form in order to prevent misuse of the data by third parties. Our security measures are constantly being revised in accordance with technological developments.

Changes to our Privacy Policy

We reserve the right to change our security and data protection measures as far as is necessary for technical development. In these cases, we will also adapt our Privacy Policy accordingly. Please therefore refer to the current version of our Privacy Policy.


This Privacy Policy does not extend to external links that are provided on our Internet pages. When we provide links we make every effort to ensure that our privacy and security standards are adhered to. However, we have no influence as to whether data protection and security regulations are complied with by other providers. For this reason, you should also check the privacy policies provided on the websites of the other providers.

Right to access information and right to object

You can always receive information about the data we have stored about you. Furthermore, you can revoke your consent to the collection and storage of your personal data by us at any time. If required, please write to Mall GmbH, Hüfinger Str. 39-45, 78166 Donaueschingen or send an email to

Queries, suggestions, complaints

If you have any further queries about our Privacy Policy and the processing of your personal data, you can contact our data protection officer directly:

arpcon Datenschutz
Konrad Armbruster

You can also get in touch with him should you have any information requests or suggestions or complaints.

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